Users with the Manage District Settings user permission can set up an integration with EventLink. This lets athletic games in EventLink sync to Facilities Schedules.
| Important: Athletic integrations are optional, add-on purchases. They are not included in Facilities Schedules. A separate, active EventLink subscription is required for Follett to enable and maintain the sync. If the add-on has not been purchased or renewed, the integration may be disabled and athletic events will not sync. Contact Sales for current pricing and availability. |
To set up the integration:
- Before you start, confirm the location names in EventLink exactly match the space names in Schedules.
- Contact EventLink for an API token.
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Submit a ticket to Facilitiessupport@follettsoftware.com and provide the API token. Tech Support completes the integration, and performs a manual sync.
Notes:
- If you are currently onboarding, contact your Implementation Specialist.
- After the initial manual sync, events will sync nightly.
EventLink events now appear in Schedules.
Troubleshooting:
- If an event is not syncing, verify the location details.
- If the event is still missing, contact Facilitiessupport@follettsoftware.com and include a screenshot of the missing event.
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