Restart the approval process

Users with the Manage District Settings or Space Approvers user permission or the Edit Requests, Cancel Approved Events, or Approve on Behalf of Others role permission can restart the approval process for an approved, declined, or canceled request. The request's status is returned to Pending.
You can also approve or decline requests.

To restart a request:

1. Select View > View All Requests. The Manage Requests: Awaiting My Approval page appears.
2. Next to the request you want, click . The request appears.

3. On the Notes tab, do the following:

   

   a. Enter any desired notes.

   b. To hide the note from the requestor or group, select the Is Internal checkbox.

   Notes: Internal notes are visible to other approvers. External notes are visible to the user and group who submitted the request.

4. Do any of the following:

   For...	Do the following...
   Individual events	a. On the Status drop-down, select Restart Approval. A pop-up appears. b. Add any desired notes. c. To hide the note from the requestor or group, select the Internal Notes Only checkbox. Notes: Internal notes are visible to other approvers. External notes are visible to the user and group who submitted the request. d. Do one of the following: • Click Save & Send Email. • Click Save.
   Recurring or multi-space events	a. Click View All Occurrences. b. Select all, or select which occurrences or spaces you want to approve. c. Select Update Status > Restart Approval. A pop-up appears. d. Do one of the following: • Click Save & Send Email. • Click Save. Note: If you only selected some of the recurring events, a pop-up asks if you want to approve the remaining events. To approve the events, click Yes. To keep the events as pending, click No.

The requestor receives an email notifying them the request has been restarted.