Crediting a Group and Applying it to an Invoice

ML Schedules now allows users to apply overpayments to a group balance. From that group balance, they can use that credit for a future invoice. 

 

Users with the "Can Send Invoice" permission will be able to utilize this feature.

 

What is the difference between Issuing a Credit and Applying a Credit?

 

Issuing a Credit = Will apply a selected amount to the 'Group Balance', which can be used for payments on future invoices.

- This is best if there is a negative balance. You can issue a credit to fix the negative and apply it to a later invoice. 

 

Applying a Credit = Will take a select amount from the 'Group Balance' and apply that as a payment on an invoice 

- This WILL affect the Balance of an Invoice and be looked at as a payment (reducing the balance)

- You cannot Apply a Credit more than the group balance amount 

 

Crediting a Group "Issuing a Credit"

1. Go to Invoices > View All Invoices.

2. Click on an invoice where there was a payment or where you want to initiate the credit process.

3. Click Actions > Issue Credit.

 

 

The following modal will be displayed.

 

4. Enter the amount.

5. Add any notes applicable to giving that group a balance they can use in the future.

6. Click Credit. 

 

When a group has a credit, their group credit balance will appear on the invoice.

 

 

Utilizing a Credit as a Payment "Applying a Credit"

 

1. Go to Invoices > View All Invoices.

2. Click on the Invoice where the payment needs to be added.

3. Click Actions > Apply Credit.

 

 

The following modal will be displayed.

 

 

4. Select The amount

5. Select a budget code 'if applicable'

6. Choose the date the credit was applied. This can be back-dated if needed.

7. Click Credit.

 

Video Walkthrough on Credits

 

 

Reporting on Credits

How can I check to see a group's balance after a credit was issued?

 

1. Go to Reports > Group Balance Report.

 

 

This report will allow you to filter on a specific date range and see how many credits were applied. 

 

How can I check to see how many credits were issued vs applied?

 

2. Go to Reports > Revenue Report. 

 

 

This report will advise you how much was issued vs credited within a specific date range. In addition to this, you can filter on the Transaction type column to narrow down the report further. 

 

How can I check to see how many credits were issued/applied to a group?

 

1. Go to Users > Manage Groups

2. Click on the Group

3. Click the Credits Tab