Most Frequently Asked Questions

How do I Create an Account? 

When you get to the district login page, there will be an option to create a new account.

1. Go to the login page.

2. Click "Create New Account."

3. Fill out the information needed.

4. Click the "Create User Account" button.

From this point, your account has been created and will need to be approved by the district. 

Here is an article that also provides a video on how to complete this process: Create a New User Account (External)

How do I Submit a Request? 

1. Go to the login page.

2. Sign in.

3. Click "New Request" at the top right of the page.

Note: If you have multiple options, click Add Event.

4. Pick your building, facility, date(s), and times.

5. View Availability.

6. Press continue.

7. Fill out all the details and confirm your request.

Here is an article that also provides a video on how to complete this process: Submitting A Facility Use Request

How do I Upload my Insurance File?

1. Go to the login page.

2. Sign in.

3. Click your name at the top right of the page.

4. Click Profile.

5. Locate your group name at the bottom of the profile page.

6. Click the Pencil Icon to make changes.

7. Upload the file and choose the expiration date.

8. Click "Save Group."

Here is an article that walks you through this process: How Do I Upload My Insurance Form?

What if I Forgot My Password?

1. Go to the login page.

2. Select "Forgot Password"

3. Type in your email.

4. Click "Send Reset Email."

5. Open the email and select the link to update your password.

6. Change your password.

7. Click Save. 

Note: If your account is connected to Google or LDAP Active Directory, the email is going to refer you to your technology team since we do not have the authority to view or reset those credentials.

Here is an article that walks you through this process: Retrieve Your Login Password