Users with the Manage District Setting or Space Approver user permission or Edit Requests or Approve on Behalf of Others role permission can revert an approval. This sends it back one level instead of restarting the approval process.
To undo an approval:
- Select View > View All Requests. The Manage Requests page appears.
- Next to the request you want, click
. The request appears.
(Optional) On the Notes tab, do the following:
a. Enter any desired notes.
b. To hide the note from the requestor or group, select the Is Internal checkbox.Notes:
- Internal notes are visible by other approvers.
- External notes are visible to the user and group who submitted the request.
Do any of the following:
To... Do the following... Individual events On the Status drop-down, select Undo Approval. Recurring or multi-space events a. Click View All Occurrences.
b. Select all or select which occurrences or spaces you want to approve.
c. Click Update Status > Undo Approval. A confirmation message appears.Note: If you only selected some of the recurring events, a pop-up appears asking if you want to decline the remaining events.
- To decline the events, click Yes.
- To keep the events as pending, click No.
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