Manage announcements

Users with the Manage District Settings user permission can generate custom in-app announcements, and send bulk email announcements.
For pop-up announcements, you can track who sees the announcement and report if the user acknowledges the message.

To send an announcement:

1. Select Admin > Manage Announcements. The Announcements page appears.

   

2. Click + Add Announcement. A pop-up appears.

   

3. Do any of the following:

   Note: Options vary depending on the type you select.

   Field	Description
   Type	Select how you want the announcement viewed: Email: Send a bulk email to selected users immediately. Note: The email is sent showing the Admin in the To field, and is blind carbon copied (BCC'd) to all others. Popup: Show a pop-up during a specific date range. Notes:  The pop-up shows once daily between the start and end dates.  If multiple announcements are scheduled for the same time, they are consolidated into one, and the acknowledgment applies to all. Request: Show a pop-up to users requesting specific sites and spaces. Email & Popup: Send a bulk email immediately, and show a pop-up during a specific date range. Notes:  The email is sent showing the Admin in the To field, and is blind carbon copied (BCC'd) to all others. The pop-up shows once daily between the start and end dates.
   Title	Enter the desired title.
   Content	Enter the info you want to share, including images and hyperlinks.
   Attach File... Note: Available with Email and Email & Popup announcement types.	a. Click Attach File. b. Select the desired file. c. Click Open. Notes:  You can upload  PDF, GIF, JPG, and PNG files. File size is limited to 10 MB.
   Classifications Note: Not available for the Request announcement type.	Select the classification(s) you want to see the announcement.
   Group Status Note: Not available for the Request announcement type.	Select the group status(es) you want to see the announcement.
   Start Date and End Date Note: Not available for the Email announcement type.	Enter the date range you want the announcement to appear. Note: The pop-up shows once daily between the start and end dates. If a user acknowledges the announcement, it is no longer displayed to them, and the acknowledgment is tracked.
   Notify Options Note: Not available for the Request announcement type.	Select user(s) you want to see the announcements.
   Sites Note: Available for the Request announcement type.	Select the site(s) you want.
   Spaces Note: Available for the Request announcement type.	Select the space(s) you want.

4. Do any of the following:
   • For Popup and Request announcement types, click Save.
   • For Email and Email & Popup announcement types, do one of the following:

                • To save a draft and send the email later, click Save.
                • To send the email immediately, click Send Announcement.

To manage an existing announcement:

1. Select Admin > Manage Announcements. The Announcements page appears.

2. Next to the document you want, do any of the following:

   To...	Then...
   Edit an announcement	a. Click . A pop-up appears. b. Make any desired changes. c. Do any of the following:    • For Popup and Request announcement types, click Save.    • For Email and Email & Popup announcement types, do one of the following:          • To save a draft and send the email later, click Save.          • To send the email immediately, click Send Announcement.
   View pop-up announcement acknowledgments	Click . The Announcement Acknowledgments page appears.
   Delete an announcement Note: You can only delete pop-up announcement types if there are no acknowledgments.	a. Click . A confirmation pop-up appears. b. Click Yes.