ML Schedules™ allows District Admin, Space Approvers, users with Permission to Edit Requests and Approve on Behalf of Others, to put an event request On Hold.This feature allows you to put a pending requests On Hold. 


For example: A staff member would use the On Hold feature if they are waiting for more information from the Group about an event. Specifically, maybe the Group has invalid or expired insurance on file.


To Move a Single Request to an On Hold status:

 

1. Locate the Event you are looking to adjust, by finding the event from the Manage Request page, Search for a Request page or from a the Calendar Report.


2. Once you locate the event click the view button (View) next to the event (if you used the Manage Request page or Search for a Request page.)

Note: If you found the event from the Calendar Report click on the Event, then click the orange Manage Request button in the upper right corner.


3. Once inside the event details, enter any applicable Internal or External Notes, then scroll down to the bottom of the page and select the Put On Hold button.

 

 



To Put a Recurring Request On Hold:

 

1. Locate the Event you are looking to adjust, by finding the event from the Manage Request page, Search for a Request page or from a the Calendar Report.


2. Once you locate the event click the magnifying glass (View) next to the event (if you used the Manage Request page or Search for a Request page.)

Note: If you found the event from the Calendar Report click on the Event, then click the orange Manage Request button in the upper right corner.


3. Select the View all Occurrences button in the upper right hand corner.


4. Select the events you wish to move back to a pending status (you can select all by clicking the box under "Select All by checking box below".)


5. Select the Put Selected On Hold button.

 

 

 


Once you put events On Hold, they can be found in the Manage Requests section in order to remove the hold and continue with the approval process.


1. Select Admin > Manage Requests.


2. Change the status to “On Hold”.


3. Choose "Select Pending Space Approval Users" from the filter drop down (instead of displaying your name.)


4. Find the event you would like to remove the hold Click View button (View)



5. If the Event is a Recurring or is a Multiple Space event, select "View All Occurrences"/"View All Requests", check the events you want to remove the hold on and select Remove Hold on Selected.

Note: You will now want to take action on these requests, by Approving or Declining.

 

6. If the event is a Single Event, scroll to the bottom of the Request Information page and select Remove Hold.

Note: You will now want to take action on the request, by Approving or Declining.