ML Schedules
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Knowledge base
General
FAQ
3
How Can I Change My Login Password?
What If I Forgot My Login Password?
Facility Request Approval Process FAQS
Getting Started
15
New District User Training
New User Introduction
ML Schedules™ Community User Guide Available
Glossary of Terms
Is The System Both Internal And Community Facing (External)?
See all 15 articles
Integrations
8
Do You Integrate With Any Athletic Scheduling Software?
How Does My District Setup Direct Integration From ScheduleGalaxy™ League Scheduling Software To ML Schedules™ Software?
Create An ML Work Order™ From An Approved ML Schedules™ Facility Request
Integration With ML Work Orders™ Maintenance Request Software
Setup ML Work Orders™ Software Integration With ML Schedules™ Software
See all 8 articles
On-Boarding
2
Basic ML Schedules™ Software On-Boarding Overview
Enter All Existing Facility Requests
Entering Facility Requests
Request Types
6
The Four Types Of Facility Use Requests
Submit A Request By Date And Time
Submit A Request By Specific Space (Calendar View)
Request Multiple Spaces At Once
Does ML Schedules™ Software Handle Different Types Of Facility Use Requests?
See all 6 articles
Setting up New Group
2
Create And Edit Group
Create a New User Account (External)
Making a Request on Behalf of Others
1
Submit A Request On Behalf Of A Group
Submitting Requests
16
Why Can’t I See Where To Submit A Request?
Why Am I Getting An Incorrect Starting Time For My Request Using The Calendar View?
When Does The Pending Status Change For A Submitted Request?
Why Is The Request Button Not Allowing Me To Submit The Form?
Submitting A Facility Use Request (Video)
See all 16 articles
Managing your Profile
9
How Do I Upload My Insurance Form?
Change Your Login Password
Change The Name Of A Group That You Manage
Upload New Or Updated Insurance Information For An Existing Group
Upload Additional Files To An Existing Group Profile
See all 9 articles
Making Online Payments (PayPal)
2
Integrate Online Request Payments Via PayPal
Make An Online Payment With PayPal
Managing Requests
Approving Requests
7
Why Do Some Requests Not Show A Green Check Mark On The Manage Requests Page?
How Do I See The Details Of A Request Before Approving It?
Where Does Authorized District Staff Go To Approve Requests?
Facility Request Approval Process FAQS
Approve Requests On Behalf Of A Space Approver Who Is Out Sick Or On Vacation
See all 7 articles
Responding to a Recurring Request
3
Responding To Recurring Requests
Editing Recurring Events
Respond to Recurring Requests at Multiple Spaces
Editing Requests
8
Can I Edit A Request Once It Has Been Approved?
Can I Edit The Specifics Of An Approved Facility Use Request?
Editing Facility Request Details
Email “Edit Event” Notification
Edit The Details Of An Approved Facility Use Request
See all 8 articles
Reports
13
Reports Overview (Video)
Available District Reports
Run An Equipment Report
Run A Revenue Report
Run A Summary Report
See all 13 articles
Finding Requests
4
How Do I Find Past Requests?
Search For A Request In ML Schedules™
View My Requests Page
Filter Events Pending a Specific Space Approver
Declining Requests
1
Decline an Event in ML Schedules™
Canceling Requests
3
Cancel An Approved Request
Mass Cancel All Approved Requests On A Specific Date
Cancel Requests That You Have Submitted
General Responding to Requests
7
Respond To Facility Requests
Responding To Multiple Space Requests For One Event
Approve A Request Stuck On A Space Approver
Respond To Requests: Index Of Procedures
Why are there no buttons to manage the request (approve/decline/etc) on the Request Information screen?
See all 7 articles
Managing District Settings
Invoicing
20
Can The System Be Used For Invoicing?
Set District Default for Event Invoicing (Manual or Automatic)
Invoice 50% Deposit Before Approved Events
Add Custom Text For Invoice Email
Set An Event To Be Manually Invoiced After The Event Has Occurred
See all 20 articles
Managing Fields
3
Introduction To Customizing Request Form Fields By Space
Manage Fields (Create A Custom Field)
Notify Staff Based On A Selected Field
Manage Public Facing Calendar Views
6
Can I Embed The Calendar On Our District Website?
Set Event Public View Options For District Websites
Show Event Details To Public
Public Calendar To Week View (With Time Constraints)
Event Public View Options: List, Calendar And Grid
See all 6 articles
Managing Active Directory (LDAP)
11
Microsoft® Active Directory™ Software Integration FAQs Index
Why Won’t The System Let Me Login? I Have The Correct User Account Credentials.
How Does The District Get The ML Schedules™ Software Server’s IP Address?
Do We Still Need To Add New Users Or Are All Active Directory Users Allowed To View Automatically?
Do Users Login With Their Email Address Or Just Their Active Directory Username?
See all 11 articles
Managing Email Notifications
4
Keep ML Schedules Notifications Out Of Your Inbox And In A Separate Folder
Facility Use Request Email Notifications
Email Reminder for Events Pending Your Approval
Setup Email Reminder: Send Details for Events Scheduled for the following # of Days
Google Calendar Integration
7
Why Do I Need A Separate Google Calendar For Each Available Space? It Seems Like A Lot More Work Than Creating Calendars Per Site Or Building.
How Does ML Schedules “Talk” To My Google Calendar And Make Events Created In Either One Show Up In Both Places?
Integrate ML Schedules™ With Google Calendar™
Google Calendar Overview
Google Calendar Integration
See all 7 articles
Managing Sites/Spaces
17
Set Up Space Approvers By Site
How Do I Remove Someone From Additionally Notify On All Spaces?
Manage Sites (Buildings): Add/Edit
Manage Spaces (Individual Facilities): Add/Edit
Save And Add Another Space
See all 17 articles
Managing Users
18
How Do I Create A User Account?
Do I Have To Create A User Account For Every Person Who Will Be Using ML Schedules?
How Do I Remove Someone From Additionally Notify On All Spaces?
Manage Users Overview (Video)
Creating A User Account
See all 18 articles
Managing Groups
18
How Do I Create A Group?
Is There Any Way I Can See What Outside Groups Have Created Accounts?
How Can I View All Groups’ Insurance Information?
Who Should Be Approved As A “Internal School Group”?
Assign Classifications To Existing Group
See all 18 articles
Managing Classifications
7
Assign Classifications To Existing Group
Manage Classifications (Setup)
Classifications Overview
Allow Groups To Bypass Blocked Dates
Setup A One-Time Application Fee For External Groups
See all 7 articles
District Admin Settings
14
District Admin Settings
Managing Blocked Dates
Require Approved Group Classification
District E-Mail For Contact Form And Classifications
Set The Number Of Days Notice Required
See all 14 articles
Athletics
2
Athletic Director Role
Athletic Event Scheduling Guide
Fees
1
Options for Setting Up Fees in ML Schedules™
Help Desk Software
by Freshdesk
